Your
privacy concerns are important to us at Hyster Company, and we are
committed to protecting your privacy. Please read the following Privacy
Policy to understand how your personal information will be treated as you
use this website. When you use this website, you consent to the use of
your personal information by Hyster in the manner specified in this
Privacy Policy. This policy may change periodically, so please check back
from time to time. For your information, the date of the last update to
this Privacy Policy is stated at the bottom of this document.
THIS POLICY WILL EXPLAIN:
- What Information We Collect
From You, and How We Use That Information
- How We Protect Your
Information
- Questions About the Privacy
Policy
1. WHAT INFORMATION WE COLLECT FROM YOU AND HOW WE USE THAT
INFORMATION:
Hyster does not collect any personally
identifiable information from you (e.g., name, address, telephone number,
e-mail address) unless you voluntarily choose to submit or otherwise
disclose such information to us, including information submitted or
disclosed by mail, telephone, fax or electronically. We will not sell,
trade or rent your personally identifiable information to third parties.
Hyster will only use your information to respond to your request for
information or, if appropriate, to consider your request for consideration
of employment with Hyster or one of its affiliates. If requested, Hyster
may have one of its authorized dealers contact you, in which case, your
personal information will be provided to Hyster's authorized dealer to
assist them in providing customer service to you.
Hyster may store and process voluntarily
submitted, personally identifiable information to better understand your
needs and how we may improve our products and services. Unless otherwise
stated or requested by you, we may use your personally identifiable
information to contact you. For example, we may send you marketing
materials or other information, respond to your comments or requests, or
contact you if needed in the course of processing or shipping your order
for products or services offered over our websites.
If you have submitted personally
identifiable information through a Hyster website or interactive
advertisement, or if someone else has submitted your personally
identifiable information through a Hyster website or interactive
advertisement, and you would like to have that information deleted from
our marketing databases, please contact us via e-mail at information@hyster.com,
send a letter to our webmaster by mail or facsimile or call us at the
number indicated below. We will then use reasonable efforts to remove your
personally identifiable information from our files.
HYSTER COMPANY
1400 Sullivan Drive
Greenville, NC 27834
Tel: 1.800.HYSTER.1
Fax: 1.252.931.7877
Non-Personally Identifiable
Information Collected Automatically:
In some cases, we may collect information about you that is not personally
identifiable. Examples of this type of information include the type of
Internet browser or computer operating system you are using, the domain of
the website from which you came to our site, demographic information in
aggregate form, and user preferences in site content and advertising.
Hyster may use this information to help us in website research and
development.
Information from Children:
Hyster does not direct its website to children under thirteen (13) years
of age. Individuals under eighteen (18) should consult with their parent
or guardian about the use of this website for their benefit.
Monitoring, Enforcement and Legal
Requests:
Hyster has no obligation to monitor the website or the use of the website,
or to retain the content of any user session. However, Hyster reserves the
right at all times to monitor, review, retain and/or disclose any
information as necessary to satisfy any applicable law, regulation, legal
process or governmental request or to cooperate with law enforcement and
other authorities in investigating a claim of illegal activity. We may use
IP addresses to identify a user when we feel it is necessary to protect
our service, website, customers or others.
Change of Ownership or Control:
In the event that Hyster becomes owned or controlled by other individuals
or entities, the information we have collected may be transferred to such
party or parties. In this case, such individuals or entities will follow
this Privacy Policy in the place of Hyster's current owners.
Other Sites:
Except as otherwise expressly discussed in this Privacy Policy, this
policy only addresses Hyster's use and disclosure of information we
collect from you. To the extent that you disclose personal information to
other sites, including the sites of Hyster’s parent or affiliated
entities, you are subject to the privacy customs and policies of these
other sites. We encourage you to ask questions before you disclose any
personal information.
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2. HOW WE PROTECT YOUR
INFORMATION:
Transmission Errors or Unauthorized Acts:
Unfortunately, no data transmission over the Internet can be guaranteed to
be 100% secure. As a result, while we strive to protect your personal
information, Hyster cannot ensure or warrant the security of any
information you transmit to us or any information provided by our online
services, and you do so at your own risk. Hyster will not be liable for
disclosures of your personal information due to errors in transmission or
unauthorized acts of third parties. However, once we receive your
transmission, we do our best to ensure its security on our systems by
making reasonable efforts to protect the information.
Security:
Any information provided to Hyster is treated with care and discretion.
Hyster will take a proactive approach to ensure the information is kept
private and not misused.
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3. QUESTIONS ABOUT THE PRIVACY
POLICY:
Privacy and security is important to us all. We pursue a full-disclosure
approach to responsibly care for the information you have entrusted with
us, and we depend on information sharing as our principal means to best
serve you. This is why we are committed to building a trusting
relationship with you. We will continually monitor customer feedback and
seek to improve our services to meet your needs. If you have any questions
about this Privacy Policy, the practices of this website, or your dealings
with the website, or would like to provide comments, you can send us an
e-mail at information@hyster.com,
or contact us by telephone at 1.800.HYSTER.1 or by regular mail to:
HYSTER COMPANY
1400 Sullivan Drive
Greenville, NC 27834
Attention:Marketing
Last updated April 4, 2003